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minor✓ Resolved

SMS Delivery Failures from Twilio to Dukagjini Kosovo

Twilio•Sat, Aug 22, 2026, 02:38 PM
Status
resolved
Duration
3 days
Updates
7
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Aug 25, 2026, 02:40 PM
This incident has been resolved.
identifiedMon, Aug 24, 2026, 09:59 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjini network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedSun, Aug 23, 2026, 09:58 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjini network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedSun, Aug 23, 2026, 05:57 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjini network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedSat, Aug 22, 2026, 09:57 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjini network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedSat, Aug 22, 2026, 05:52 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjini network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedSat, Aug 22, 2026, 03:50 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjini network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Aug 22, 2026, 02:38 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjini network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
f5d3d566-53ef-4610-a7ed-824a76319e44
External ID
k4f2dk5v0ldm
🕐 Started
Sat, Aug 22, 2026, 02:38 PM
🔄 Last Updated
Tue, Aug 25, 2026, 02:40 PM
✓ Resolved
Tue, Aug 25, 2026, 02:40 PM
MINOR
Impact Level
3 days
Total Duration
7
Status Updates
Affected Components
SMS, Europe
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