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minor✓ Resolved
Unable to save Phone Numbers with Studio Flow
Status
resolved
Duration
4h 42m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Jul 24, 2026, 01:35 PM
This incident has been resolved.
monitoringFri, Jul 24, 2026, 11:39 AM
The issue causing generic errors when saving phone number configurations assigned to a Studio Flow in the Console are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Jul 24, 2026, 09:52 AM
Our engineers continue to investigate the issue causing generic errors when saving phone number configurations assigned to a Studio Flow in the Console, and are actively working to deploy a fix. As a temporary workaround, please ensure a valid Status Callback URL is populated when setting your Voice URL to a Studio Flow. We expect to provide another update in 2 hour or as soon as more information becomes available
investigatingFri, Jul 24, 2026, 09:13 AM
Our engineers are investigating the issue causing generic errors when saving phone number configurations assigned to a Studio Flow in the Console, and are actively working to deploy a fix. As a temporary workaround, please ensure a valid Status Callback URL is populated when setting your Voice URL to a Studio Flow. We expect to provide another update in 1 hour or as soon as more information becomes available
investigatingFri, Jul 24, 2026, 08:52 AM
Our monitoring systems have detected a potential issue with saving phone numbers in studio flow. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
📊 TECHNICAL DETAILS
Internal ID
f5866d56-6693-48a2-b5ad-4eb8bb731369
External ID
8gsdxmxmkvpd
🕐 Started
Fri, Jul 24, 2026, 08:52 AM
🔄 Last Updated
Fri, Jul 24, 2026, 01:35 PM
✓ Resolved
Fri, Jul 24, 2026, 01:35 PM
MINOR
Impact Level
4h 42m
Total Duration
4
Status Updates
Affected Components
Studio
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