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minor✓ Resolved

Degraded performance on platform.claude.com and Claude for Microsoft Office 365

Anthropic (Claude)•Tue, Sep 1, 2026, 05:05 PM
Status
resolved
Duration
1h 5m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Sep 1, 2026, 06:10 PM
This incident has been resolved.
monitoringTue, Sep 1, 2026, 05:52 PM
We are seeing success rates recover across affected services. Core inference and the API are not impacted.
investigatingTue, Sep 1, 2026, 05:05 PM
We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.

📊 TECHNICAL DETAILS

Internal ID
f56d9788-1cda-4832-aa62-621a0c17d9bc
External ID
3g3d55q6vk3h
🕐 Started
Tue, Sep 1, 2026, 05:05 PM
🔄 Last Updated
Tue, Sep 1, 2026, 06:10 PM
✓ Resolved
Tue, Sep 1, 2026, 06:10 PM
MINOR
Impact Level
1h 5m
Total Duration
2
Status Updates
Affected Components
claude.aiClaude Console (platform.claude.com)
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