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none✓ Resolved

Service Degradation Affecting Zoom Phone and Contact Center Audio in Europe Region

Zoom•Thu, Sep 3, 2026, 11:15 AM
Status
resolved
Duration
24 minutes
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Sep 3, 2026, 11:40 AM
This incident has been resolved.
monitoringThu, Sep 3, 2026, 11:18 AM
We are continuing to monitor for any further issues.
monitoringThu, Sep 3, 2026, 11:15 AM
On September 03, between 10:15 UTC to 10:33 UTC, subset of users might have experienced Zoom Phone and Contact Center audio degradation in Europe. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

📊 TECHNICAL DETAILS

Internal ID
f527a45b-fa99-4346-ba7f-2c3363b16307
External ID
y4b9mvr00vgw
🕐 Started
Thu, Sep 3, 2026, 11:15 AM
🔄 Last Updated
Thu, Sep 3, 2026, 11:40 AM
✓ Resolved
Thu, Sep 3, 2026, 11:40 AM
NONE
Impact Level
24 minutes
Total Duration
2
Status Updates
Affected Components
Zoom PhoneZoom Contact Center
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