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minor✓ Resolved

Empty Catalog Index within Segment Documents

TwilioFri, Jun 5, 2026, 04:32 PM
Status
resolved
Duration
2h 2m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jun 5, 2026, 06:35 PM
This incident has been resolved.
monitoringFri, Jun 5, 2026, 06:01 PM
We are observing successful recovery where customers are unable to see Catalog entries on index page within Segment documents. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
investigatingFri, Jun 5, 2026, 05:30 PM
We are continuing to see an issue where customers are unable to see Catalog entries on index page within Segment documents. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Jun 5, 2026, 04:32 PM
We are observing an issue where customers are unable to see Catalog entries on index page within Segment documents. We are currently working with our Engineering Team to resolve the issue as soon as possible. We expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
f4d7e20b-ab0c-4fd6-976c-239f1e30c00c
External ID
g04vl11snbf4
🕐 Started
Fri, Jun 5, 2026, 04:32 PM
🔄 Last Updated
Fri, Jun 5, 2026, 06:35 PM
✓ Resolved
Fri, Jun 5, 2026, 06:35 PM
MINOR
Impact Level
2h 2m
Total Duration
3
Status Updates
Affected Components
Documentation
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