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unknown✓ Resolved
Trouble uploading files and emojis in Slack
Status
resolved
Duration
Duration unavailable
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
unknown
<p>This issue is now resolved for all users.</p><ul><li><strong>Current status and recent actions taken:</strong> The fix has successfully deployed, and our health metrics have stabilized. The issue is now fully resolved for all affected users. </li><li><strong>Scope: </strong>This wasn't affecting any specific region, but a percentage of users may have been affected globally.</li><li><strong>Previous impact to end users:</strong> Some users may have experienced slowness when uploading files and emojis in Slack. Attaching or sending files may have taken longer than expected — or failed to complete in a timely manner.</li><li><strong>Required resolution steps: </strong>No additional steps are required.</li></ul><p>We apologize for any disruptions to your day.</p>
unknown
<p>We've identified the trigger, causing slow file and emoji uploads in Slack, and have deployed a fix. At this time, we are monitoring the environment to confirm full resolution.</p><ul><li><strong>Current status and actions being taken:</strong> We've identified a frontend error as the cause of the issue and have deployed a fix. We're actively monitoring our health metrics to confirm the fix has resolved the issue for all users.</li><li><strong>Estimated time to resolution: </strong>No ETA at this time.</li><li><strong>Scope</strong>: Users globally may be experiencing this issue.</li><li><strong>Current impact to end users: </strong>Some users may experience slowness when uploading files and emojis in Slack. Attaching or sending files may be taking longer than expected — or failing to complete in a timely manner.</li><li><strong>Known workarounds: </strong>No workarounds at this time.</li></ul><p>We'll provide another update as soon as we have more information to share.</p><p><br></p>
📊 TECHNICAL DETAILS
Internal ID
f4375f3e-016b-4c58-af35-6754df492e86
External ID
1555
🕐 First reported
🔄 Last Updated
✓ Resolved
Resolution time unavailable
UNKNOWN
Impact Level
Duration unavailable
Total Duration
2
Status Updates
Affected Components
Files
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