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major✓ Resolved

Elevated errors on Claude.ai

Anthropic (Claude)•Mon, Apr 6, 2026, 03:45 PM
Status
resolved
Duration
1h 34m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Apr 6, 2026, 05:20 PM
This incident has been resolved.
monitoringMon, Apr 6, 2026, 04:44 PM
We have applied a fix, and are seeing success rates recover across affected services. We are continuing to monitor to ensure there is no recurrence of issues.
identifiedMon, Apr 6, 2026, 04:17 PM
We are continuing to work on a fix for this issue.
identifiedMon, Apr 6, 2026, 03:54 PM
This issue additionally affects login on other surfaces, such as Claude.code.
identifiedMon, Apr 6, 2026, 03:45 PM
We have identified an issue resulting in elevated errors on Claude.ai, including desktop and mobile. Users may experience errors when attempting to login, engaging with voice mode, or completing chats with Claude. We are working to resolve this issue as soon as possible.

📊 TECHNICAL DETAILS

Internal ID
f36a2091-c7aa-4863-a25d-5fab868818f0
External ID
vfjv5x6qkd4j
🕐 Started
Mon, Apr 6, 2026, 03:45 PM
🔄 Last Updated
Mon, Apr 6, 2026, 05:20 PM
✓ Resolved
Mon, Apr 6, 2026, 05:20 PM
MAJOR
Impact Level
1h 34m
Total Duration
4
Status Updates
Affected Components
claude.aiplatform.claude.com (formerly console.anthropic.com)Claude CodeClaude Cowork
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