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minor✓ Resolved
SMS Delivery Delays to MTN Network in Rwanda
Status
resolved
Duration
2h 56m
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Feb 3, 2026, 07:10 PM
This incident has been resolved.
monitoringTue, Feb 3, 2026, 05:12 PM
We are observing recovery in SMS delivery delays when sending messages to MTN network in Rwanda. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Feb 3, 2026, 04:13 PM
We are experiencing SMS delivery delays when sending messages to MTN network in Rwanda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
f342daca-b3b3-4109-a6c0-c144385663ae
External ID
k2vdw8c3j9ny
🕐 Started
Tue, Feb 3, 2026, 04:13 PM
🔄 Last Updated
Tue, Feb 3, 2026, 07:10 PM
✓ Resolved
Tue, Feb 3, 2026, 07:10 PM
MINOR
Impact Level
2h 56m
Total Duration
2
Status Updates
Affected Components
SMS, Middle East & Africa
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