minor✓ Resolved

EU email delivery latency

Mailgun•2025-09-01 16:23 UTC

Status

resolved

Duration

48m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2025-09-01 17:11 UTC

This incident has been resolved.

resolved2025-09-01 17:11 UTC

This incident has been resolved.

monitoring2025-09-01 16:53 UTC

Queues are being worked through. Normal email delivery times will resume shortly. In addition to delayed email delivery, these other parts of our system saw increased processing time as well: inbound routes, forwards, webhook delivery, and unsubscribe processing.

monitoring2025-09-01 16:38 UTC

A fix has been implemented and we are monitoring the results.

identified2025-09-01 16:38 UTC

We are continuing to work on a fix for this issue.

identified2025-09-01 16:31 UTC

We are continuing to work on a fix for this issue.

identified2025-09-01 16:25 UTC

The issue has been identified and a fix is being implemented.

investigating2025-09-01 16:23 UTC

Email's sent from our Europe region may be experiencing increased delivery times. We are currently investigating.

📊 TECHNICAL DETAILS

Internal ID

f27c201f-7725-41e4-94c1-bc9b9ae9b270

External ID

mr339nyrzv46

🕐 Started

2025-09-01 16:23 UTC

🔄 Last Updated

2025-09-01 17:11 UTC

✓ Resolved

2025-09-01 17:11 UTC

MINOR

Impact Level

48m

Total Duration

Status Updates

Affected Components

Outbound DeliveryInbound email processingEvents & Logs

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