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minor✓ Resolved

Increased delays on all flows in EU region

Opsgenie•
Status
resolved
Duration
6h 11m
Updates
8
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
Our engineers have been closely monitoring the platform and are declaring this incident resolved. Thank you for your patience.
monitoring
Our engineering team has implemented fixes. We are monitoring all systems. Thank you for your patience.
identified
Due to extreme load, we are experiencing problem in cache layer. Our team is actively addressing the problem and working on implementing a fix as quickly as possible. We appreciate your patience.
identified
We detected delays in login flow. We identified the problem and working on fix.
identified
We are continuing on a fix for the issue.
identified
The issue has been identified and a fix is being implemented.
investigating
The team has identified the cause of the problem and actively working on it to mitigate the delays.
investigating
Our platform is experiencing some delays for all system in EU region. Team is actively working on it to mitigate the delays. We'll keep you posted with further updates.

📊 TECHNICAL DETAILS

Internal ID
f2787620-b29d-4d0c-9c9f-dfeac0e372b9
External ID
b56w60xmt0gv
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
6h 11m
Total Duration
8
Status Updates
Affected Components
Alert FlowEmail Notification DeliverySMS Notification DeliveryVoice Notification DeliveryMobile Notification DeliveryHeartbeat MonitoringIncoming Integration FlowOutgoing Integration FlowSignup, Login & AuthorizationWeb Application
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