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minor✓ Resolved

Phone Numbers Porting are failing in both Twilio Console and API

Twilio•Mon, May 11, 2026, 02:06 AM
Status
resolved
Duration
2h 24m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, May 11, 2026, 04:30 AM
This incident has been resolved.
monitoringMon, May 11, 2026, 02:22 AM
We are observing recovery in phone numbers porting in both Twilio console and API. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, May 11, 2026, 02:06 AM
Our monitoring systems have detected a potential issue with phone numbers porting in both Twilio console and API. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

📊 TECHNICAL DETAILS

Internal ID
eff60858-9a34-4a02-b229-6b4b64f080bc
External ID
yjnbz8cqmlpr
🕐 Started
Mon, May 11, 2026, 02:06 AM
🔄 Last Updated
Mon, May 11, 2026, 04:30 AM
✓ Resolved
Mon, May 11, 2026, 04:30 AM
MINOR
Impact Level
2h 24m
Total Duration
2
Status Updates
Affected Components
PHONE NUMBERS
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