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minor✓ Resolved

Voice Call Failures from Network Subscribers in South Africa to a Subset of Twilio Phone Numbers

Twilio•
Status
resolved
Duration
4h 46m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
We have observed a recovery in voice calls from network subscribers in South Africa to a subset of Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from network subscribers in south africa to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hour or as soon as more information becomes available.
identified
Twilio customers may be experiencing voice call failures from network subscribers in south africa to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing voice call failures from network subscribers in south africa to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
efc6b71c-189f-4907-9811-81a27834e01c
External ID
nqpkbt48bmkn
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
4h 46m
Total Duration
4
Status Updates
Affected Components
Voice, Middle East & Africa
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