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minor✓ Resolved

SMS Delivery Delays from Twilio to Lycamobile United Kingdom

Twilio•Sun, Jun 28, 2026, 03:41 PM
Status
resolved
Duration
10h 38m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jun 29, 2026, 02:20 AM
This incident has been resolved.
monitoringMon, Jun 29, 2026, 12:15 AM
We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSun, Jun 28, 2026, 11:36 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedSun, Jun 28, 2026, 07:30 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedSun, Jun 28, 2026, 05:29 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSun, Jun 28, 2026, 04:29 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSun, Jun 28, 2026, 03:41 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
efa65aae-622f-47c1-b217-9c43b89c8239
External ID
3ssdrj97hz9r
🕐 Started
Sun, Jun 28, 2026, 03:41 PM
🔄 Last Updated
Mon, Jun 29, 2026, 02:20 AM
✓ Resolved
Mon, Jun 29, 2026, 02:20 AM
MINOR
Impact Level
10h 38m
Total Duration
6
Status Updates
Affected Components
SMS, Europe
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