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minor✓ Resolved
Cloudflare One client connectivity issues while using the MASQUE protocol
Status
resolved
Duration
4h 48m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSat, May 2, 2026, 02:55 AM
This incident has been resolved.
monitoringSat, May 2, 2026, 02:38 AM
A fix has been implemented and we are monitoring the result.
identifiedSat, May 2, 2026, 01:54 AM
The issue has been identified and a fix is being implemented
investigatingFri, May 1, 2026, 10:06 PM
Cloudflare is currently investigating connectivity issues affecting the Cloudflare One client when utilizing the MASQUE protocol. While this may result in intermittent connectivity or a degraded experience, users can restore stable service by temporarily switching their client profile settings to the Wireguard protocol as a workaround while our team works toward a full resolution.
📊 TECHNICAL DETAILS
Internal ID
ef3f2de2-6615-4e1d-8582-8ad2b21f6b18
External ID
nvnjk9821x0k
🕐 Started
Fri, May 1, 2026, 10:06 PM
🔄 Last Updated
Sat, May 2, 2026, 02:55 AM
✓ Resolved
Sat, May 2, 2026, 02:55 AM
MINOR
Impact Level
4h 48m
Total Duration
3
Status Updates
Affected Components
Zero Trust
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