← Back to Twilio History
minor✓ Resolved

SMS Delivery Delays and Failures from Twilio to Viva Cell MTS Armenia

Twilio•Tue, Apr 14, 2026, 02:49 PM
Status
resolved
Duration
6h 55m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Apr 14, 2026, 09:45 PM
This incident has been resolved.
monitoringTue, Apr 14, 2026, 09:01 PM
We have observed a recovery in SMS delivery from Twilio to Viva Cell MTS network subscribers in Armenia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringTue, Apr 14, 2026, 07:00 PM
We have observed a recovery in SMS delivery from Twilio to Viva Cell MTS network subscribers in Armenia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Apr 14, 2026, 06:20 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Viva Cell MTS network subscribers in Armenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedTue, Apr 14, 2026, 04:19 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Viva Cell MTS network subscribers in Armenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Apr 14, 2026, 03:19 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Viva Cell MTS network subscribers in Armenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Apr 14, 2026, 02:49 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Viva Cell MTS network subscribers in Armenia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
eefa0298-9c8a-4876-a68a-331db8529ec2
External ID
w0v02r385ykq
🕐 Started
Tue, Apr 14, 2026, 02:49 PM
🔄 Last Updated
Tue, Apr 14, 2026, 09:45 PM
✓ Resolved
Tue, Apr 14, 2026, 09:45 PM
MINOR
Impact Level
6h 55m
Total Duration
6
Status Updates
Affected Components
SMS, Europe
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed