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minor✓ Resolved

SMS Delivery Delays from a Subset of Twilio Phone Numbers to TCell Tajikistan

Twilio•Sat, May 23, 2026, 05:17 AM
Status
resolved
Duration
16h 37m
Updates
8
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, May 23, 2026, 09:55 PM
This incident has been resolved.
monitoringSat, May 23, 2026, 09:06 PM
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringSat, May 23, 2026, 05:06 PM
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringSat, May 23, 2026, 03:05 PM
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, May 23, 2026, 12:25 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedSat, May 23, 2026, 08:19 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedSat, May 23, 2026, 06:18 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, May 23, 2026, 05:18 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSat, May 23, 2026, 05:17 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to TCell network subscribers in Tajikistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
eee65c1b-4039-45e1-81b4-d511a8766b00
External ID
mgglgp06f4vn
🕐 Started
Sat, May 23, 2026, 05:17 AM
🔄 Last Updated
Sat, May 23, 2026, 09:55 PM
✓ Resolved
Sat, May 23, 2026, 09:55 PM
MINOR
Impact Level
16h 37m
Total Duration
8
Status Updates
Affected Components
SMS, APAC
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