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minor✓ Resolved

Elevated 500 Errors on Multiple Twilio APIs

Twilio•Tue, Aug 4, 2026, 04:45 PM
Status
resolved
Duration
2d 18h
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Aug 7, 2026, 11:05 AM
This incident has been resolved.
investigatingTue, Aug 4, 2026, 05:02 PM
We are no longer seeing an increase in API failures on multiple Twilio APIs. This incident has been resolved.
investigatingTue, Aug 4, 2026, 04:45 PM
As of 16:13 UTC, we're seeing an increase in API failures on multiple Twilio APIs. The failures have tapered down to pre-event levels at 16:20 UTC. We're still monitoring our services and finding the root cause for the elevated failures. We expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
eea857a1-854c-4e89-b96d-6e587a65b85e
External ID
3gd6hwhz94q9
🕐 Started
Tue, Aug 4, 2026, 04:45 PM
🔄 Last Updated
Fri, Aug 7, 2026, 11:05 AM
✓ Resolved
Fri, Aug 7, 2026, 11:05 AM
MINOR
Impact Level
2d 18h
Total Duration
2
Status Updates
Affected Components
Programmable Messaging API
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