minor✓ Resolved

SMS Delivery Failures from Twilio to Multiple Networks in Spain

Twilio•2026-09-28 08:26 UTC

Status

resolved

Duration

5h 14m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-09-28 13:40 UTC

This incident has been resolved.

monitoring2026-09-28 11:29 UTC

We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-09-28 09:26 UTC

Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Spain. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-09-28 08:26 UTC

Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in Spain. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

eea0791d-0c29-4bca-9090-7e5bd7425b96

External ID

8q9tvww8z9c4

🕐 Started

2026-09-28 08:26 UTC

🔄 Last Updated

2026-09-28 13:40 UTC

✓ Resolved

2026-09-28 13:40 UTC

MINOR

Impact Level

5h 14m

Total Duration

Status Updates

Affected Components

SMS, Europe

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