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minor✓ Resolved

SMS Delivery Delays from Twilio to Orange Cameroon

Twilio•Thu, Apr 23, 2026, 07:39 AM
Status
resolved
Duration
10h 10m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Apr 23, 2026, 05:50 PM
This incident has been resolved.
monitoringThu, Apr 23, 2026, 03:45 PM
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Apr 23, 2026, 11:55 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedThu, Apr 23, 2026, 09:42 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Apr 23, 2026, 08:42 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Apr 23, 2026, 08:40 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Apr 23, 2026, 07:39 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
ee38235b-23e0-4bbc-9486-24b6b109d61d
External ID
mccf940t4ndn
🕐 Started
Thu, Apr 23, 2026, 07:39 AM
🔄 Last Updated
Thu, Apr 23, 2026, 05:50 PM
✓ Resolved
Thu, Apr 23, 2026, 05:50 PM
MINOR
Impact Level
10h 10m
Total Duration
6
Status Updates
Affected Components
SMS, Middle East & Africa
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