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minor✓ Resolved

Voice Call Failures From Network Subscribers to Twilio Phone Numbers in Multiple Countries

Twilio•Thu, Mar 19, 2026, 01:32 PM
Status
resolved
Duration
3h 22m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Mar 19, 2026, 04:55 PM
This incident has been resolved.
monitoringThu, Mar 19, 2026, 02:52 PM
We have observed a recovery in voice calls from network subscribers in multiple countries to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Mar 19, 2026, 02:32 PM
We are still experiencing voice call failures from network subscribers to Twilio Phone Numbers in France, Norway, Italy, Indonesia, Denmark. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Mar 19, 2026, 01:32 PM
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Phone Numbers in France ,Norway, Italy, Indonesia ,Denmark. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
ed500010-ace8-4eca-b9ca-b188fa651dc0
External ID
hghpt4g8229p
🕐 Started
Thu, Mar 19, 2026, 01:32 PM
🔄 Last Updated
Thu, Mar 19, 2026, 04:55 PM
✓ Resolved
Thu, Mar 19, 2026, 04:55 PM
MINOR
Impact Level
3h 22m
Total Duration
3
Status Updates
Affected Components
Voice, APACVoice, Europe
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