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major✓ Resolved
Pipelines failing to start.
Status
resolved
Duration
2h 27m
Updates
6
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
resolved
Between 2024-07-24 3.30am UTC to 2024-07-24 6.40am UTC, we experienced degraded performance with API and Pipelines for Atlassian Bitbucket. The issue has been resolved and the service is operating manually.
monitoring
Between 2024-07-24 3.30am UTC to 2024-07-24 6.40am UTC, we experienced degraded performance with API and Pipelines for Atlassian Bitbucket. The issue has been resolved and the service is operating manually.
monitoring
Both Bitbucket API and Pipelines services have recovered. We'll continue to monitor and provide another update in 20min.
identified
A fix has been implemented and API performance has begun to recover. Some Pipelines are still delayed but we are seeing recovery. We'll continue to monitor and provide an update within the hour.
identified
We've identified an issue causing increased API error rate and delayed Pipelines. We are working on implementing a fix to restore service and will post a follow up within one hour.
investigating
We are currently investigating an issue affecting pipelines creation due to an increased API error rate, we're investigating and will provide a follow-up soon.
📊 TECHNICAL DETAILS
Internal ID
ed381c33-55e8-48b2-bbae-9d464ecea708
External ID
s5k290vb0tr1
🕐 Started
🔄 Last Updated
✓ Resolved
MAJOR
Impact Level
2h 27m
Total Duration
6
Status Updates
Affected Components
APIPipelines
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