← Back to Twilio History
none✓ Resolved
Message Logs Performance Issues
Status
resolved
Duration
6d 6h
Updates
7
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Sep 4, 2026, 01:01 AM
This incident has been resolved.
monitoringThu, Sep 3, 2026, 07:00 PM
We are continuing to monitor the small subsets of traffic that may experience a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.
monitoringWed, Sep 2, 2026, 07:00 PM
We are continuing to monitor the small subsets of traffic that may experience a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.
monitoringTue, Sep 1, 2026, 07:00 PM
We are continuing to monitor the small subsets of traffic that may experience a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.
monitoringMon, Aug 31, 2026, 06:37 PM
We are continuing to monitor the small subsets of traffic that may experince a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.
monitoringSun, Aug 30, 2026, 06:35 PM
We have started seeing recovery for Message Logs. From 11:07 AM PDT on Tuesday, 8/25/26, customers may have experienced slower load times when viewing Message Logs. Latencies have returned to normal. However, small subsets of traffic may see a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.
monitoringSat, Aug 29, 2026, 06:35 PM
We have identified an issue with Message Logs. From 11:07 AM PDT on Tuesday, 8/25/26, customers may have experienced slower load times when viewing Message Logs. Latencies have returned to normal. However, small subsets of traffic may see a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.
monitoringFri, Aug 28, 2026, 06:35 PM
We have identified an issue with Message Logs. From 11:07 AM PDT on Tuesday, 8/25/26, customers may have experienced slower load times when viewing Message Logs. Latencies have returned to normal. However, small subsets of traffic may see a reoccurrence of elevated latency. We are continuing to monitor this issue, and we will provide another update in 24 hours or as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
eccf658b-7a2a-48dc-8566-32ab96cc7ff1
External ID
crhjsf12p6f2
🕐 Started
Fri, Aug 28, 2026, 06:35 PM
🔄 Last Updated
Fri, Sep 4, 2026, 01:01 AM
✓ Resolved
Fri, Sep 4, 2026, 01:01 AM
NONE
Impact Level
6d 6h
Total Duration
7
Status Updates
Affected Components
Messaging Insights
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed