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minor✓ Resolved
Voice Call Failures from Network Subscribers to Twilio Singapore Phone Numbers
Status
resolved
Duration
20h 29m
Updates
8
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSat, Jun 20, 2026, 10:15 AM
This incident has been resolved.
monitoringSat, Jun 20, 2026, 08:06 AM
We have observed a recovery in voice calls from network subscribers to Twilio Singapore Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Jun 20, 2026, 07:50 AM
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedFri, Jun 19, 2026, 11:49 PM
Twilio customers may be experiencing voice call failures from network subscribers in Singapore to Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedFri, Jun 19, 2026, 07:49 PM
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedFri, Jun 19, 2026, 05:48 PM
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jun 19, 2026, 04:48 PM
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Jun 19, 2026, 02:47 PM
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Jun 19, 2026, 01:45 PM
Twilio customers may be experiencing voice call failures from network subscribers to Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
ebf8c977-f75c-47d9-b617-982495ebd650
External ID
69fx4f1xrf2s
🕐 Started
Fri, Jun 19, 2026, 01:45 PM
🔄 Last Updated
Sat, Jun 20, 2026, 10:15 AM
✓ Resolved
Sat, Jun 20, 2026, 10:15 AM
MINOR
Impact Level
20h 29m
Total Duration
8
Status Updates
Affected Components
Voice, APAC
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