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minor✓ Resolved
Issues with Status CallBack Webhooks for WhatsApp
Status
resolved
Duration
1h 26m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedMon, Mar 16, 2026, 07:20 PM
This incident has been resolved.
monitoringMon, Mar 16, 2026, 07:00 PM
We have started seeing recovery for receiving the status of outbound messages on their Status Callback webhook for WhatsApp. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
investigatingMon, Mar 16, 2026, 06:33 PM
Some customers may not be receiving the status of outbound messages on their Status Callback webhook for WhatsApp. Engineers have been alerted and are investigation. We will post another update in 1 hour.
investigatingMon, Mar 16, 2026, 05:54 PM
Some customers may not be receiving the status of outbound messages on their Status Callback webhook for WhatsApp. Engineers have been alerted and are investigation. We will post another update in 30 minutes.
📊 TECHNICAL DETAILS
Internal ID
eb0948db-760a-4339-bb31-1cb253407fdb
External ID
yn70x4z0lb64
🕐 Started
Mon, Mar 16, 2026, 05:54 PM
🔄 Last Updated
Mon, Mar 16, 2026, 07:20 PM
✓ Resolved
Mon, Mar 16, 2026, 07:20 PM
MINOR
Impact Level
1h 26m
Total Duration
3
Status Updates
Affected Components
Messaging Channels
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