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none✓ Resolved

Retroactive Incident: Global Open and Clicks Engagement Stat Delays

SendGrid•Thu, Jul 9, 2026, 06:50 PM
Status
resolved
Duration
50 minutes
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Jul 9, 2026, 07:40 PM
This incident has been resolved.
monitoringThu, Jul 9, 2026, 06:50 PM
Starting around 1:16 AM PDT on July, 9 2026, our engineers began investigating an issue with global open and clicks engagement Stat delays. This does not impact EU region stats. However, all impact concerning the stat delays have since been mitigated 10:45am PDT on July, 9 2026. As our engineers have since implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
eaca4728-6843-44ad-b564-04186a4c349a
External ID
998kd4tnyr43
🕐 Started
Thu, Jul 9, 2026, 06:50 PM
🔄 Last Updated
Thu, Jul 9, 2026, 07:40 PM
✓ Resolved
Thu, Jul 9, 2026, 07:40 PM
NONE
Impact Level
50 minutes
Total Duration
1
Status Updates
Affected Components
Statistics
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