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minor✓ Resolved

Real user monitoring, distribution and custom processes metrics delayed

DatadogWed, Jul 29, 2026, 03:41 PM
Status
resolved
Duration
1h 48m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Jul 29, 2026, 05:30 PM
This incident has been resolved.
monitoringWed, Jul 29, 2026, 05:12 PM
A fix has been implemented and we are monitoring the results.
identifiedWed, Jul 29, 2026, 04:53 PM
The RUM delays have been resolved. We're continuing to mitigate the issues on distribution metrics.
identifiedWed, Jul 29, 2026, 04:35 PM
The issue has been identified and a fix is being implemented.
investigatingWed, Jul 29, 2026, 03:42 PM
We are continuing to investigate this issue.
investigatingWed, Jul 29, 2026, 03:41 PM
We are currently investigating an issue delaying the ingestion of Real User Monitoring (RUM) measure metrics, custom process metrics, and a subset of distribution metrics for some customers. As a result, some users may see delays or gaps in RUM, custom process, and distribution metrics. To prevent false alerts caused by delayed data, affected monitors will not notify and will automatically resume once current data is available. All other monitors will operate normally. No data has been lost. We will provide further updates as the situation progresses.

📊 TECHNICAL DETAILS

Internal ID
ea561f39-e788-4f6c-a5af-9d6afd96cf8c
External ID
2c2287dz638f
🕐 Started
Wed, Jul 29, 2026, 03:41 PM
🔄 Last Updated
Wed, Jul 29, 2026, 05:30 PM
✓ Resolved
Wed, Jul 29, 2026, 05:30 PM
MINOR
Impact Level
1h 48m
Total Duration
5
Status Updates
Affected Components
Metrics and Infra MonitoringMonitorsRUM
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