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minor✓ Resolved

Unified Profiles Configuration Degraded

Twilio•Tue, Jun 2, 2026, 06:01 PM
Status
resolved
Duration
1h 33m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Jun 2, 2026, 07:35 PM
This incident has been resolved.
identifiedTue, Jun 2, 2026, 07:21 PM
We’ve identified an issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections. Our teams have identified the root cause, and are in the process of deploying a fix. We will update within the next 60 minutes.
identifiedTue, Jun 2, 2026, 06:32 PM
We've identified an issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections. Our teams are actively working to address this
investigatingTue, Jun 2, 2026, 06:30 PM
We've identified an issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections. Our teams are actively working to address this
investigatingTue, Jun 2, 2026, 06:01 PM
Our monitoring systems have detected a potential issue with unified profiles. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

📊 TECHNICAL DETAILS

Internal ID
e9ce0b10-2e1d-4e9f-86f6-d9e24d686c0e
External ID
46vtw0cwdng5
🕐 Started
Tue, Jun 2, 2026, 06:01 PM
🔄 Last Updated
Tue, Jun 2, 2026, 07:35 PM
✓ Resolved
Tue, Jun 2, 2026, 07:35 PM
MINOR
Impact Level
1h 33m
Total Duration
4
Status Updates
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