minor✓ Resolved

Unified Profiles Configuration Degraded

Twilio•2026-06-02 18:01 UTC

Status

resolved

Duration

1h 33m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-06-02 19:35 UTC

This incident has been resolved.

identified2026-06-02 19:21 UTC

We’ve identified an issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections. Our teams have identified the root cause, and are in the process of deploying a fix. We will update within the next 60 minutes.

identified2026-06-02 18:32 UTC

We've identified an issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections. Our teams are actively working to address this

investigating2026-06-02 18:30 UTC

We've identified an issue with Unified Profiles that prevents the creation and configuration of Unified Profiles Connections. Our teams are actively working to address this

investigating2026-06-02 18:01 UTC

Our monitoring systems have detected a potential issue with unified profiles. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

📊 TECHNICAL DETAILS

Internal ID

e9ce0b10-2e1d-4e9f-86f6-d9e24d686c0e

External ID

46vtw0cwdng5

🕐 First reported

2026-06-02 18:01 UTC

🔄 Last Updated

2026-06-02 19:35 UTC

✓ Resolved

2026-06-02 19:35 UTC

MINOR

Impact Level

1h 33m

Total Duration

Status Updates

REQUEST COVERAGE

No article has been written for this incident yet. When 100 people request coverage, we request generation of one.

0 / 100 requests100 more needed