minor✓ Resolved

SMS Delivery Delays from Twilio to AT&T Mexico

SendGrid•Tue, Sep 8, 2026, 12:54 AM

Status

resolved

Duration

6h 30m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Sep 8, 2026, 07:25 AM

This incident has been resolved.

monitoringTue, Sep 8, 2026, 05:17 AM

We have observed a recovery in SMS delivery delays from Twilio to AT&T network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedTue, Sep 8, 2026, 03:57 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team has identified the issue. We will provide another update in 4 hours or as soon as more information becomes available.

identifiedTue, Sep 8, 2026, 01:56 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team has identified the issue. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedTue, Sep 8, 2026, 01:49 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team has identified the issue. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedTue, Sep 8, 2026, 01:47 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigatingTue, Sep 8, 2026, 12:54 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to AT&T network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

e99cedf7-1544-4050-804c-5c72d5541466

External ID

2bkdcnm2qtc0

🕐 Started

Tue, Sep 8, 2026, 12:54 AM

🔄 Last Updated

Tue, Sep 8, 2026, 07:25 AM

✓ Resolved

Tue, Sep 8, 2026, 07:25 AM

MINOR

Impact Level

6h 30m

Total Duration

Status Updates

Affected Components

SMS, Latin America

REQUEST COVERAGE

No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.

0 / 100 requests100 more needed