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none✓ Resolved
Service Degradation Affecting Zoom Virtual Agent for a Subset of users in North America
Status
resolved
Duration
8 minutes
Updates
1
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
monitoring
On 2/13/2026, between 14:32 UTC and 20:14 UTC we observed a service degradation that affected Zoom Virtual Agent in North America region which has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
📊 TECHNICAL DETAILS
Internal ID
e9027873-0cb9-4964-bc81-85271cb815d6
External ID
349jprj2w2hy
🕐 First reported
🔄 Last Updated
✓ Resolved
NONE
Impact Level
8 minutes
Total Duration
1
Status Updates
Affected Components
Voice Agent
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