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minor✓ Resolved

Service Degradation Affecting Web Zoom Mail and Web Calendar Services.

Zoom•Mon, May 18, 2026, 06:08 PM
Status
resolved
Duration
5d 6h
Updates
13
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSun, May 24, 2026, 12:10 AM
This incident has been resolved.
monitoringSat, May 23, 2026, 07:10 AM
The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
monitoringFri, May 22, 2026, 06:09 AM
The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identifiedFri, May 22, 2026, 05:42 AM
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identifiedThu, May 21, 2026, 04:59 PM
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identifiedThu, May 21, 2026, 04:59 AM
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identifiedWed, May 20, 2026, 09:05 PM
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identifiedWed, May 20, 2026, 11:38 AM
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identifiedWed, May 20, 2026, 03:11 AM
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identifiedTue, May 19, 2026, 07:04 PM
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identifiedTue, May 19, 2026, 10:55 AM
Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
identifiedTue, May 19, 2026, 02:54 AM
We have successfully identified the root cause for the service degradation affecting Web Zoom Mail and Web Calendar Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigatingTue, May 19, 2026, 12:39 AM
The investigation into the service degradation with a subset of users in Web Mail and Calendar is ongoing. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
investigatingMon, May 18, 2026, 06:08 PM
We are currently investigating a service degradation with Web Zoom Mail and Web Calendar Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

📊 TECHNICAL DETAILS

Internal ID
e8ef3ca1-425d-4d72-a8e6-f4ff9c38f4b3
External ID
225nzczn6v86
🕐 Started
Mon, May 18, 2026, 06:08 PM
🔄 Last Updated
Sun, May 24, 2026, 12:10 AM
✓ Resolved
Sun, May 24, 2026, 12:10 AM
MINOR
Impact Level
5d 6h
Total Duration
13
Status Updates
Affected Components
CalendarMail
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