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unknown✓ Resolved

AWS services issue

Redis Cloud•
Status
resolved
Duration
17h
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
➡️ **Resolved** — We'd like to let you know that AWS has confirmed full resolution of the DNS issue affecting services in the US-EAST-1 region. All Redis Cloud environments are operating as expected. If you have any questions or concerns, please do not hesitate to contact Redis support.
investigating
➡️ **Monitoring** — We continue to monitor the recovery of AWS services in the US-EAST-1 region. Our teams remain fully engaged and are tracking the event closely. If you have any questions or need assistance, please contact Redis Support.
investigating
➡️ **Monitoring** — AWS services in the US-EAST-1 cloud region are now in a recovering state following an identified issue with their DNS services. We continue to monitor closely until AWS confirms full resolution.
investigating
➡️ **Monitoring** — We are aware of an ongoing issue impacting AWS services in the US-EAST-1 region. Some Redis Cloud customers in this region may experience latency or brief connectivity interruptions. Our teams are closely monitoring the situation and will share updates as they become available.

📊 TECHNICAL DETAILS

Internal ID
e8b8bfd1-fe1c-4bbe-a674-b8139d7b3423
External ID
b3b8f1cd-b24d-43f8-b53d-058517452c45
🕐 Started
🔄 Last Updated
✓ Resolved
UNKNOWN
Impact Level
17h
Total Duration
4
Status Updates
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