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major✓ Resolved
Some stores unable to purchase DHL Express shipping labels.
Status
resolved
Duration
2h 3m
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
resolved
This incident has been resolved.
monitoring
Some stores are temporarily unable to purchase DHL Express shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected.
We’re working on a solution and will keep you updated.
📊 TECHNICAL DETAILS
Internal ID
e864eebf-dfdf-47db-94d2-d6fb60832948
External ID
hcdcj512c03w
🕐 Started
🔄 Last Updated
✓ Resolved
MAJOR
Impact Level
2h 3m
Total Duration
2
Status Updates
Affected Components
Third party services
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