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minor✓ Resolved
Unable to Create Campaigns via Console
Status
resolved
Duration
4h 34m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Feb 27, 2026, 11:00 PM
This incident has been resolved.
monitoringFri, Feb 27, 2026, 08:58 PM
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Feb 27, 2026, 07:53 PM
We are experiencing Issues when creating new campaigns for accounts and subaccounts via Console. Error is displayed: "There was an error while processing your request, please try again. Error details: undefined." Our engineers are working internally to resolve this issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Feb 27, 2026, 07:12 PM
We are experiencing Issues when creating new campaigns for accounts and subaccounts via Console. Error is displayed: "There was an error while processing your request, please try again. Error details: undefined." Our engineers are working internally to resolve this issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Feb 27, 2026, 06:26 PM
Our monitoring systems have detected a potential issue with registering new campaigns from the Twilio console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
📊 TECHNICAL DETAILS
Internal ID
e8223a0f-5048-4d5f-a4d5-2a9b8f7d40bd
External ID
86q91zjp6521
🕐 Started
Fri, Feb 27, 2026, 06:26 PM
🔄 Last Updated
Fri, Feb 27, 2026, 11:00 PM
✓ Resolved
Fri, Feb 27, 2026, 11:00 PM
MINOR
Impact Level
4h 34m
Total Duration
4
Status Updates
Affected Components
SMS
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