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minor✓ Resolved

AccSec Canada API Errors

TwilioFri, Feb 13, 2026, 03:21 PM
Status
resolved
Duration
3h 19m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Feb 13, 2026, 06:40 PM
This incident has been resolved.
monitoringFri, Feb 13, 2026, 06:01 PM
We have started seeing recovery for AccSec - Canada API Errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
monitoringFri, Feb 13, 2026, 05:10 PM
We have started seeing recovery for AccSec - Canada API Errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
monitoringFri, Feb 13, 2026, 04:45 PM
We have started seeing recovery for AccSec - Canada API Errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
investigatingFri, Feb 13, 2026, 03:46 PM
We are investigating a potential issue with AccSec - Canada API Errors. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Feb 13, 2026, 03:21 PM
Our monitoring systems have detected a potential issue with Twilio Verify. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

📊 TECHNICAL DETAILS

Internal ID
e81e2982-929a-4bec-89d1-bcdf639acc63
External ID
zvhnkfd853zh
🕐 Started
Fri, Feb 13, 2026, 03:21 PM
🔄 Last Updated
Fri, Feb 13, 2026, 06:40 PM
✓ Resolved
Fri, Feb 13, 2026, 06:40 PM
MINOR
Impact Level
3h 19m
Total Duration
5
Status Updates
Affected Components
Verify Silent Network AuthLookup Line Type Intelligence [Legacy API]Lookup SIM SwapLegacy Identity MatchAndAttributes
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