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minor✓ Resolved

SMS Delivery Delays to Tune Talk Network in Malaysia

Twilio•Thu, Feb 12, 2026, 05:03 AM
Status
resolved
Duration
4h 57m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Feb 12, 2026, 10:00 AM
This incident has been resolved.
monitoringThu, Feb 12, 2026, 07:58 AM
We are observing recovery in SMS delivery when sending messages to the Tune Talk Network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Feb 12, 2026, 07:54 AM
We are continuing to experience SMS delivery delays when sending messages to the Tune Talk Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingThu, Feb 12, 2026, 05:56 AM
We are continuing to experience SMS delivery delays when sending messages to the Tune Talk Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Feb 12, 2026, 05:03 AM
We are experiencing SMS delivery delays when sending messages to the Tune Talk Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
e7cc77aa-e8ac-4730-a55d-27ad74a911cc
External ID
fclk5992tb6p
🕐 Started
Thu, Feb 12, 2026, 05:03 AM
🔄 Last Updated
Thu, Feb 12, 2026, 10:00 AM
✓ Resolved
Thu, Feb 12, 2026, 10:00 AM
MINOR
Impact Level
4h 57m
Total Duration
4
Status Updates
Affected Components
SMS, APAC
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