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minor✓ Resolved

Call Failures From a Subset of Twilio's Phone Numbers to Dishwireless in US

TwilioFri, Feb 13, 2026, 02:16 AM
Status
resolved
Duration
16h 9m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Feb 13, 2026, 06:25 PM
This incident has been resolved.
monitoringFri, Feb 13, 2026, 04:30 PM
We have started seeing recovery in call failures from a subset of Twilio's phone numbers to Dishwireless in US. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Feb 13, 2026, 03:41 PM
The issue causing call failures from a subset of Twilio's phone numbers to Dishwireless in US has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Feb 13, 2026, 09:16 AM
We continue to experience call failures from a subset of Twilio's phone numbers to Dishwireless in US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
investigatingFri, Feb 13, 2026, 05:26 AM
We continue to experience call failures from a subset of Twilio's phone numbers to Dishwireless in US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
investigatingFri, Feb 13, 2026, 03:16 AM
We continue to experience call failures from a subset of Twilio's phone numbers to Dishwireless in US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Feb 13, 2026, 02:16 AM
We are experiencing call failures from a subset of Twilio's phone numbers to Dishwireless in US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
e7c28c8e-ff32-4fdc-a13c-c0e196d36ed2
External ID
t9n86ts52zfc
🕐 Started
Fri, Feb 13, 2026, 02:16 AM
🔄 Last Updated
Fri, Feb 13, 2026, 06:25 PM
✓ Resolved
Fri, Feb 13, 2026, 06:25 PM
MINOR
Impact Level
16h 9m
Total Duration
6
Status Updates
Affected Components
Voice, North America
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