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minor✓ Resolved

SMS Delivery Delays from Twilio to MTN Nigeria

Twilio•Tue, Jun 23, 2026, 09:09 PM
Status
resolved
Duration
9h 51m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Jun 24, 2026, 07:01 AM
This incident has been resolved.
monitoringWed, Jun 24, 2026, 06:06 AM
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringWed, Jun 24, 2026, 04:06 AM
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jun 24, 2026, 12:10 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedTue, Jun 23, 2026, 10:10 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Jun 23, 2026, 09:10 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Jun 23, 2026, 09:09 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
e7956286-2e2f-4e7f-8ee4-cd4102ad3541
External ID
2zp16l477frd
🕐 Started
Tue, Jun 23, 2026, 09:09 PM
🔄 Last Updated
Wed, Jun 24, 2026, 07:01 AM
✓ Resolved
Wed, Jun 24, 2026, 07:01 AM
MINOR
Impact Level
9h 51m
Total Duration
6
Status Updates
Affected Components
SMS, Middle East & Africa
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