minor✓ Resolved

MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States

Twilio•2026-11-04 00:27 UTC

Status

resolved

Duration

32m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-11-04 00:58 UTC

This incident has been resolved.

resolved2026-11-04 00:58 UTC

The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to GCI network subscribers in the United States is operating normally.

investigating2026-11-04 00:27 UTC

Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

e6c21077-6727-4fda-917c-77dcc8dbef4e

External ID

yqsx6rr4bpnx

🕐 Started

2026-11-04 00:27 UTC

🔄 Last Updated

2026-11-04 00:58 UTC

✓ Resolved

2026-11-04 00:58 UTC

MINOR

Impact Level

32m

Total Duration

Status Updates

Affected Components

MMS Long Code, North AmericaMMS Long Code, North America

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