← Back to Twilio History
minor✓ Resolved

SMS Delivery Delays and Failures to PT Smartfren Telecom in Indonesia

Twilio•Mon, Jan 26, 2026, 09:38 AM
Status
resolved
Duration
1d 21h
Updates
6
Coverage
1 article

📰 RELATED ARTICLES

Twilio outage: SMS Delivery Delays and Failures to PT Smartfren Telecom in Indonesia
Breaking: SMS Delivery Delays and Failures to PT Smartfren Telecom in Indonesia
Jan 26, 2026 →

INCIDENT TIMELINE

✓ ResolvedWed, Jan 28, 2026, 07:10 AM
This incident has been resolved.
investigatingTue, Jan 27, 2026, 08:31 AM
We are continuing to experience SMS delivery delays and failures to PT Smartfren Telecom in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
investigatingTue, Jan 27, 2026, 12:32 AM
We are continuing to experience SMS delivery delays and failures to PT Smartfren Telecom in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingMon, Jan 26, 2026, 04:31 PM
We continue to experience SMS delivery delays and failures to PT Smartfren Telecom in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available
investigatingMon, Jan 26, 2026, 12:33 PM
We continue to experience SMS delivery delays and failures to PT Smartfren Telecom in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingMon, Jan 26, 2026, 10:30 AM
We continue to experience SMS delivery delays and failures to PT Smartfren Telecom in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Jan 26, 2026, 09:38 AM
We are experiencing SMS delivery delays and failures to PT Smartfren Telecom in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
e5cb5049-0c90-483e-b6ef-85a78e1c863a
External ID
9gpl8b7cnygn
🕐 Started
Mon, Jan 26, 2026, 09:38 AM
🔄 Last Updated
Wed, Jan 28, 2026, 07:10 AM
✓ Resolved
Wed, Jan 28, 2026, 07:10 AM
MINOR
Impact Level
1d 21h
Total Duration
6
Status Updates
Affected Components
SMS, APAC
✍️
Auto-generated by ScribePilot.ai
AI-powered content generation for developer platforms. Fact-checked by our editorial system and grounded with real-time data.