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minor✓ Resolved

MMS Delivery Delays from a Subset of Twilio Phone Numbers to United States

Twilio•Mon, Apr 20, 2026, 10:28 AM
Status
resolved
Duration
3h 21m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Apr 20, 2026, 01:50 PM
This incident has been resolved.
monitoringMon, Apr 20, 2026, 01:23 PM
We have observed a recovery in MMS delivery from a subset of Twilio Phone Numbers to the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringMon, Apr 20, 2026, 11:21 AM
We have observed a recovery in MMS delivery from a subset of Twilio Phone Numbers to the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Apr 20, 2026, 10:28 AM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Phone Numbers to the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
e5c91d04-ab6f-482b-bf76-2785a2a81b6d
External ID
3tyvs1jnbl21
🕐 Started
Mon, Apr 20, 2026, 10:28 AM
🔄 Last Updated
Mon, Apr 20, 2026, 01:50 PM
✓ Resolved
Mon, Apr 20, 2026, 01:50 PM
MINOR
Impact Level
3h 21m
Total Duration
3
Status Updates
Affected Components
MMS Long Code, North AmericaMMS Long Code, North AmericaMMS Short Code, North AmericaMMS Toll-Free, North AmericaMMS Toll-Free, North America
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