← Back to Twilio History
minor✓ Resolved

SMS Delivery Delays and Failures from Twilio Phone Numbers to Etisalat Afghanistan

Twilio•Thu, Apr 23, 2026, 02:07 PM
Status
resolved
Duration
8h 2m
Updates
7
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Apr 23, 2026, 10:10 PM
This incident has been resolved.
monitoringThu, Apr 23, 2026, 08:03 PM
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Apr 23, 2026, 06:46 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Apr 23, 2026, 05:44 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available. Components: SMS, Middle East & Africa
identifiedThu, Apr 23, 2026, 05:39 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Apr 23, 2026, 04:39 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Apr 23, 2026, 03:08 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Apr 23, 2026, 02:07 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
e444c69b-b4a3-45f4-a24f-55d6ae6d233a
External ID
whx38ybdxv5h
🕐 Started
Thu, Apr 23, 2026, 02:07 PM
🔄 Last Updated
Thu, Apr 23, 2026, 10:10 PM
✓ Resolved
Thu, Apr 23, 2026, 10:10 PM
MINOR
Impact Level
8h 2m
Total Duration
7
Status Updates
Affected Components
SMS, Middle East & Africa
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed