← Back to Twilio History
minor✓ Resolved
SMS Delivery Delays To Digicel Network In Papua New Guinea (537-03)
Status
resolved
Duration
7d 15h
Updates
10
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Jan 30, 2026, 04:20 AM
This incident has been resolved.
investigatingTue, Jan 27, 2026, 10:05 PM
We are continuing to experience SMS delivery delays when sending messages to Digicel network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigatingMon, Jan 26, 2026, 08:42 PM
We are continuing to experience SMS delivery delays when sending messages to Digicel network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigatingSun, Jan 25, 2026, 08:16 PM
We are still experiencing SMS delivery delays when sending messages to Digicel network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigatingSat, Jan 24, 2026, 07:40 PM
We are still experiencing SMS delivery delays when sending messages to Digicel network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigatingFri, Jan 23, 2026, 07:40 PM
We continue to experience SMS delivery delays when sending messages to Digicel network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
investigatingFri, Jan 23, 2026, 03:53 AM
We continue to experience SMS delivery delays when sending messages to Digicel network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
investigatingThu, Jan 22, 2026, 07:55 PM
We continue to experience SMS delivery delays when sending messages to Digicel network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingThu, Jan 22, 2026, 03:57 PM
We continue to experience SMS delivery delays when sending messages to Digicel network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingThu, Jan 22, 2026, 01:58 PM
We are experiencing SMS delivery delays when sending messages to Digicel Network In Papua New Guinea (537-03). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Jan 22, 2026, 12:58 PM
We are experiencing SMS delivery delays when sending messages to Digicel Network In Papua New Guinea (537-03). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
e43f8105-6cd2-4de2-afea-99e733579e95
External ID
rbv0srg2j9tb
🕐 Started
Thu, Jan 22, 2026, 12:58 PM
🔄 Last Updated
Fri, Jan 30, 2026, 04:20 AM
✓ Resolved
Fri, Jan 30, 2026, 04:20 AM
MINOR
Impact Level
7d 15h
Total Duration
10
Status Updates
Affected Components
SMS, APAC
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed