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minor✓ Resolved

MMS Delivery Delays from a Subset of Twilio Short Codes to Verizon United States

Twilio•Wed, May 6, 2026, 07:48 AM
Status
resolved
Duration
4h 22m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, May 6, 2026, 12:10 PM
This incident has been resolved.
monitoringWed, May 6, 2026, 10:05 AM
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, May 6, 2026, 08:53 AM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, May 6, 2026, 07:48 AM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
e40cc3f8-d72b-440f-8bb9-c1c2ce108ea1
External ID
1lgfjshs1qq3
🕐 Started
Wed, May 6, 2026, 07:48 AM
🔄 Last Updated
Wed, May 6, 2026, 12:10 PM
✓ Resolved
Wed, May 6, 2026, 12:10 PM
MINOR
Impact Level
4h 22m
Total Duration
3
Status Updates
Affected Components
MMS Short Code, North America
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