major✓ Resolved

Elevated errors affecting ChatGPT Work mode

OpenAI•2026-09-17 19:03 UTC

Status

resolved

Duration

1h 21m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-09-17 20:25 UTC

This incident has been resolved.

identified2026-09-17 19:57 UTC

We are still implementing the mitigation.

investigating2026-09-17 19:38 UTC

We are investigating the issue for the listed services.

investigating2026-09-17 19:03 UTC

We are investigating the issue for the listed services. Some users may experience failures when starting or running Work tasks.

Internal ID

e3e397ce-1e3d-4843-a9fc-b24b1e2e0d0f

External ID

01M2RC0WHGTX8EHDH7D60JJ7FC

🕐 Started

2026-09-17 19:03 UTC

🔄 Last Updated

2026-09-17 20:25 UTC

✓ Resolved

2026-09-17 20:25 UTC

MAJOR

Impact Level

1h 21m

Total Duration

Status Updates

REQUEST COVERAGE

No article has been written for this incident yet. When 100 people request coverage, we request generation of one.

0 / 100 requests100 more needed