minor✓ Resolved

SMS Delivery Delays from Twilio to Multiple Networks in Colombia

Twilio•2026-05-16 17:13 UTC

Status

resolved

Duration

6 minutes

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-05-16 17:20 UTC

This incident has been resolved.

investigating2026-05-16 17:13 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

e3765c2b-2d23-429f-baaf-206dc869b3c0

External ID

4h9x0fxt61sr

🕐 First reported

2026-05-16 17:13 UTC

🔄 Last Updated

2026-05-16 17:20 UTC

✓ Resolved

2026-05-16 17:20 UTC

MINOR

Impact Level

6 minutes

Total Duration

Status Updates

Affected Components

SMS, Latin America

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