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none✓ Resolved

Service degradation affected Zoom Phone’s Outbound, Inbound Calls, and Cloud Recordings in Frankfurt, Germany region.

Zoom•Mon, Feb 2, 2026, 10:09 AM
Status
resolved
Duration
50 minutes
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Feb 2, 2026, 11:00 AM
This incident has been resolved.
monitoringMon, Feb 2, 2026, 10:09 AM
On 02/02/2026, between 9:12 UTC to 9:22 UTC, users experienced service degradation on Zoom Phone’s Outbound, Inbound Calls, and Cloud Recordings in Frankfurt, Germany region. This incident has been resolved and the affected services have been restored.

📊 TECHNICAL DETAILS

Internal ID
e2ac1706-9c51-4a3d-ad06-04cc302050e1
External ID
3bhp4hfj3jyk
🕐 Started
Mon, Feb 2, 2026, 10:09 AM
🔄 Last Updated
Mon, Feb 2, 2026, 11:00 AM
✓ Resolved
Mon, Feb 2, 2026, 11:00 AM
NONE
Impact Level
50 minutes
Total Duration
1
Status Updates
Affected Components
Calling (Inbound/Outbound)Recording Service
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