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none✓ Resolved

Service Outage – Azure Hosting

Redis Cloud•
Status
resolved
Duration
5h 26m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
All Redis services hosted on Microsoft Azure have now been fully recovered following the earlier Azure platform outage. We will continue to closely monitor the environment to ensure ongoing stability and performance. If you experience any issues or have questions, please contact support@redis.com.
identified
We are actively recovering service for all Redis databases hosted on Microsoft Azure after the earlier Azure platform outage. We are continuing to monitor and validate stability across the environment and will share updates as more information becomes available. For questions or support, please reach out to support@redis.com.
investigating
We are currently experiencing a complete outage affecting all databases hosted on Microsoft Azure. This issue is the result of a broader Azure platform outage that is impacting our service. Our teams are actively investigating and working closely to understand the scope and restore service as quickly as possible. If you have any questions or require assistance, please open a support ticket at support@redis.com.
investigating
We are experiencing some network issues. This may affect resources that have the following pattern in their endpoint: azure

📊 TECHNICAL DETAILS

Internal ID
e2917891-2cf7-462e-8e56-57bdcde14b5c
External ID
gw7st1bl9x9d
🕐 First reported
🔄 Last Updated
✓ Resolved
NONE
Impact Level
5h 26m
Total Duration
4
Status Updates
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