minor✓ Resolved

Intermittent Delays and Failures in Message Delivery

SendGrid•Thu, Sep 3, 2026, 09:36 PM

Status

resolved

Duration

2h 39m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Sep 4, 2026, 12:16 AM

This incident has been resolved.

monitoringThu, Sep 3, 2026, 11:42 PM

We are seeing recovery and message delivery is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

monitoringThu, Sep 3, 2026, 11:12 PM

We are seeing recovery and message delivery is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

identifiedThu, Sep 3, 2026, 10:51 PM

We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

identifiedThu, Sep 3, 2026, 10:36 PM

We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 15 minutes or as soon as more information becomes available.

investigatingThu, Sep 3, 2026, 10:21 PM

We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 15 minutes or as soon as more information becomes available.

investigatingThu, Sep 3, 2026, 10:06 PM

We are continuing to investigate an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 15 minutes or as soon as more information becomes available.

investigatingThu, Sep 3, 2026, 09:49 PM

We are investigating an intermittent issue with delays and failures in outbound message delivery. We expect to provide another update in 1 hour or as soon as more information becomes available.

investigatingThu, Sep 3, 2026, 09:36 PM

Our monitoring systems have detected a potential issue with intermittent delays and failures in message delivery. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

📊 TECHNICAL DETAILS

Internal ID

e196fa6e-da01-4494-9e2d-9a537be5cb44

External ID

ldwr50mzthnv

🕐 Started

Thu, Sep 3, 2026, 09:36 PM

🔄 Last Updated

Fri, Sep 4, 2026, 12:16 AM

✓ Resolved

Fri, Sep 4, 2026, 12:16 AM

MINOR

Impact Level

2h 39m

Total Duration

Status Updates

Affected Components

SMS Long Code, North AmericaMMS Long Code, North AmericaSMS Toll-Free, North AmericaMMS Toll-Free, North America

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