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minor✓ Resolved

EU Regionalized Email Links Down

SendGridWed, Jun 24, 2026, 06:05 PM
Status
resolved
Duration
50 minutes
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Jun 24, 2026, 06:55 PM
This incident has been resolved.
monitoringWed, Jun 24, 2026, 06:19 PM
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
identifiedWed, Jun 24, 2026, 06:15 PM
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
identifiedWed, Jun 24, 2026, 06:10 PM
Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Jun 24, 2026, 06:05 PM
Starting around 9:40 AM PST on June 24th 2026, our engineers began investigating an issue with Click Tracked links from EU Regionalized configured senders not working. Users may experience recipients seeing a 'Your connection is not private' when clicking links sent from EU regionalized configured accounts. This does not impact mail send. This does not impact accounts configured for Global sending. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
e18e8524-1a3e-4ab7-b389-55648acdaa32
External ID
hkncgtnsrppq
🕐 Started
Wed, Jun 24, 2026, 06:05 PM
🔄 Last Updated
Wed, Jun 24, 2026, 06:55 PM
✓ Resolved
Wed, Jun 24, 2026, 06:55 PM
MINOR
Impact Level
50 minutes
Total Duration
4
Status Updates
Affected Components
API v3SMTPAPI v2
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