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minor✓ Resolved
SMS Delivery Failures from Twilio to Etisalat Egypt
Status
resolved
Duration
5h 8m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Apr 7, 2026, 12:15 PM
This incident has been resolved.
monitoringTue, Apr 7, 2026, 10:15 AM
We have observed a recovery in SMS delivery from Twilio to Etisalat network subscribers in Egypt and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Apr 7, 2026, 08:06 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Etisalat network subscribers in Egypt. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Apr 7, 2026, 07:06 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Etisalat network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
e1723d55-6ab6-4114-b612-8998efdd67cd
External ID
vztwn9p7vv14
🕐 Started
Tue, Apr 7, 2026, 07:06 AM
🔄 Last Updated
Tue, Apr 7, 2026, 12:15 PM
✓ Resolved
Tue, Apr 7, 2026, 12:15 PM
MINOR
Impact Level
5h 8m
Total Duration
3
Status Updates
Affected Components
SMS, Middle East & Africa
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